Website Terms of Use

About Smart Group

This website is operated by Smart Group (Scotland) Ltd, trading as Smart Group. References in these terms to “Smart Group”, “we”, “us” and “our” refer to Smart Group (Scotland) Ltd.

Company

Smart Group (Scotland) Ltd

Company number

SC466792

Registered in

Scotland

Registered office

Solar House, 121 Deerdykes View, Cumbernauld, Scotland, G68 9HN

Acceptance of These Terms

By accessing or using www.smartgroup.uk.com, you confirm that you accept these terms and agree to comply with them. If you do not agree to these terms, please do not use the website.

You are also responsible for ensuring that anyone who accesses the website through your internet connection is aware of these terms and complies with them.

Information on This Website

The website provides general information about Smart Group, renewable-energy technologies and the services we may offer. It is intended for general guidance and does not constitute technical, planning, structural, electrical, financial or legal advice for a particular property or project.

Although we take reasonable care to keep information accurate and current, renewable technologies, product specifications, tariffs, funding schemes, regulations and eligibility requirements may change. We do not guarantee that every page will always be complete, current or free from errors.

No content on the website constitutes a binding quotation or an offer capable of acceptance. A project only proceeds when the relevant parties agree the applicable proposal, scope, price and contractual documentation.

Costs, Performance and Savings Estimates

Any prices, system sizes, generation figures, payback periods, savings, carbon reductions or performance examples shown on the website are illustrative unless expressly stated otherwise.

Actual results depend on factors including property condition, roof orientation and shading, weather, household or business energy use, electricity tariffs, export rates, system specification, maintenance and changes in customer behaviour. Past project outcomes are not a guarantee of future performance.

A property assessment and tailored proposal are required before we can confirm technical suitability, system design, expected performance or project cost.

Finance, Grants and Funding

Information about finance, loans, grants, incentives or funded schemes is provided for general information only. Availability, eligibility, rates, terms and scheme conditions may change or be withdrawn by the relevant provider or public body.

Finance is subject to application, status, affordability and the lender’s terms and conditions. Nothing on this website guarantees approval or constitutes personal financial advice. Where finance is offered or introduced, the relevant regulatory and lender information will be provided separately.

Acceptable Use

You may use this website only for lawful purposes. You must not:

• use the website in a way that breaches any applicable law or regulation;
• attempt to gain unauthorised access to the website, its server or any connected system;
• introduce viruses, malicious code or other technologically harmful material;
• interfere with, damage or disrupt the website or its operation;
• use automated systems to extract website content at scale without our written permission; or
• use our content, branding or project imagery in a misleading way or to suggest an association with Smart Group that does not exist.

Intellectual Property

Unless otherwise stated, Smart Group owns or is licensed to use the intellectual-property rights in this website and its content, including text, design, graphics, logos, photographs, video and downloadable material.

You may view and print reasonable extracts for personal, non-commercial use. You must not reproduce, modify, distribute, publish, sell, license or commercially exploit website content without prior written permission from Smart Group or the relevant rights holder.

Where a project, architect, manufacturer, photographer or other third party is credited, their rights remain their own.

Links to Other Websites

The website may link to manufacturers, certification bodies, government services, lenders, funding providers or other third-party websites. These links are provided for convenience and information.

We do not control third-party websites and are not responsible for their availability, security, accuracy, content, privacy practices or terms. A link does not necessarily mean that Smart Group endorses the third party or its products and services.

Enquiries and Personal Information

When you submit an enquiry, request an assessment or contact us through the website, you are responsible for providing information that is accurate and not misleading.

Submitting an enquiry does not oblige you to purchase a service and does not oblige Smart Group to accept a project. We handle personal information in accordance with our Privacy Policy.

Please do not send confidential financial information, passwords or payment-card details through a general website enquiry form.

Website Availability and Security

We aim to keep the website available and secure, but we do not guarantee uninterrupted or error-free access. We may suspend, withdraw, restrict or change all or part of the website for operational, maintenance, security or business reasons.

You are responsible for using appropriate security software and for protecting your own devices and data. We do not guarantee that the website will be free from viruses or other harmful material.

Our Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Nothing in these terms affects rights that a consumer cannot lawfully waive.

Subject to those protections, Smart Group is not liable for loss or damage arising solely from reliance on general website information where a project-specific assessment or professional advice should reasonably have been obtained.

Business users

If you use the website for business purposes, we exclude, to the fullest extent permitted by law, liability for loss of profit, revenue, business, contracts, anticipated savings, data, goodwill or any indirect or consequential loss arising from use of, or inability to use, the website.

Consumer users

If you are a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these website terms or our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable or for business losses arising from personal use of the website.

Changes to the Website or These Terms

We may update the website and these terms from time to time. The current version will be published on this page with its latest revision date. Please review this page occasionally if you continue to use the website.

Governing Law and Jurisdiction

These website terms and any non-contractual dispute arising from them are governed by Scots law.

If you are a business, the Scottish courts will have exclusive jurisdiction. If you are a consumer, you may have the right to bring proceedings in the part of the United Kingdom in which you live, and your mandatory consumer protections are not affected.

Contact Smart Group

If you have a question about these terms or the website, please contact us.